Last updated: 8/6/2025
1. Introduction
Courry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platform and services.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Name, email address, and phone number
- Date of birth and national identification
- Driver's license information (for drivers)
- Vehicle information and insurance details
- Payment and billing information
- Profile pictures and identification documents
2.2 Location Information
We collect location data to provide our services:
- Real-time GPS location (for drivers)
- Pickup and delivery addresses
- Route information and travel history
- Location preferences and saved addresses
2.3 Usage Information
We automatically collect certain information:
- Device information and IP addresses
- App usage patterns and preferences
- Communication logs and support interactions
- Transaction history and service requests
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our logistics services
- Connecting customers with verified drivers
- Processing payments and managing accounts
- Verifying driver credentials and background checks
- Providing customer support and resolving disputes
- Sending service updates and notifications
- Ensuring platform security and preventing fraud
- Complying with legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with trusted service providers who assist us in operating our platform:
- Payment processors and financial institutions
- Background check and verification services
- Cloud storage and hosting providers
- Customer support and communication services
4.2 Legal Requirements
We may disclose your information when required by law:
- To comply with legal processes or government requests
- To protect our rights, property, or safety
- To investigate potential violations of our terms
- To prevent fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Employee training on data protection
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Improve our services and prevent fraud
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
8. Location Services and Tracking
Our platform uses location services to provide real-time tracking:
- Drivers' locations are shared with customers during active trips
- Location data is used to optimize routes and improve service
- You can control location sharing through app settings
- Location history is retained for service improvement and safety
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze app usage and improve performance
- Provide personalized content and recommendations
- Ensure platform security and prevent fraud
You can control cookie settings through your browser or device settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@courry.com
Phone: +1 (876) 555-0123
Address: 123 Logistics Way, Kingston, Jamaica
Data Protection Officer: dpo@courry.com
This Privacy Policy is effective as of the date listed above and applies to all users of the Courry platform.